These terms and conditions govern the content of the contract for the purchase of goods concluded through the online store www.autolamp.cz between the trading company AUTOLAMP s.r.o. and persons who are not consumers within the meaning of Section 419 of the Civil Code, as buyers.
I. Online store operator and seller of the purchase contract
Trading company
Autolamp CZ s.r.o.
ID: 25941470
Registered office: Kratonohy 91, 503 24 Kratonohy, Czech Republic
registered in the Commercial Register at the Regional Court in Hradec Králové, section C, record number 16411
phone: + 420 495 585 855
e-mail: autolamp@autolamp.cz
II. General provisions on the negotiation of a purchase contract
Through the interactive purchase process in the online store, the buyer creates an order for the goods at the indicated price for the relevant items. During the order creation process, the buyer has the opportunity to visually check their order, including correcting errors that occurred when entering data. The buyer sends the completed order to the seller. By sending it, the buyer creates a binding order, which also includes acceptance of these terms and conditions. By accepting the order, the seller creates a contract for the purchase of goods, which includes these terms and conditions, which further define and specify the rights and obligations of the seller and the buyer and which govern the relationship between the buyer and the seller. Facts not regulated by these terms and conditions are governed by the relevant provisions of the Civil Code on purchases, except for the provisions relating to the consumer as one of the contracting parties.
The offer and price of the goods are always valid for as long as the goods in question are listed in the online e-shop www.autolamp.cz.
III. Information on the content of the contract for the purchase of goods
The following contract terms are being negotiated:
a) the subject of purchase is goods, the name and main characteristics of which are always listed for the relevant item of goods in its offer on the website www.autolamp.cz,
b) the price of the goods is set as the amount stated at the time of sending the order for the relevant item of goods on the website www.autolamp.cz. VAT will be added to this price when the purchase is invoiced in accordance with applicable regulations. If the customer provides a valid VAT number and the delivery address is outside the Czech Republic, VAT will not be charged. The seller may change the prices of their offered goods at any time. If the price of the goods changes after the order has been sent by the buyer, such a change has no effect on the price of the previously sent order.
c) costs of delivering of the goods
The method of delivery of the goods is agreed upon by the buyer's choice, which the buyer makes by indicating the shipping service by which he requests the goods to be delivered, from the shipping services available on the website www.autolamp.cz at the time of placing the order. By indicating the relevant shipping service, the buyer agrees to pay the delivery costs in the amount according to the information provided for the relevant shipping service, i.e. generated for payment in the process of creating the order after making the relevant choice of the shipping service.
VAT is added to all amounts charged as shipping costs (shipping, cash on delivery, etc.) in accordance with applicable regulations. If the customer provides a valid VAT number and the delivery address is outside the Czech Republic, VAT will not be charged.
d) payment method – online payment by credit card
e) costs associated with the use of communication means are always paid by the participant who is obliged to pay them according to their contractual relationships with the providers.
IV. Place of performance
The place of performance is the seller's premises, where the seller hands over the goods to the buyer, or from where they are shipped via a shipping company.
V. Procedure for the formation of a purchase contract
The condition for the formation of a purchase contract is the acceptance of the buyer's order by the seller. For an electronic order to be valid, it is necessary to fill in all the required information specified in the order form.
The seller will notify the buyer of the acceptance of the order without undue delay.
By sending an electronic order, the buyer confirms to the seller that he accepts these terms and conditions in the version valid on the day the order is sent, as well as that on the day the order is sent, he accepts the price of the ordered goods stated in the price list on the seller's website, including any delivery costs, and by this acceptance of the price list, the purchase price is considered agreed upon in the event of the contract being formed. By accepting the buyer's order, a contract is formed by which the seller sells the ordered goods to the buyer and undertakes to deliver the goods to the buyer and enable him to acquire ownership of the goods under the terms of this contract and for the agreed purchase price, and the buyer purchases the goods for the agreed purchase price and undertakes to take them under the terms of this contract and pay the purchase price.
Depending on the content of the order, the seller may request the buyer to authorize the order in writing by sending a direct request to the buyer's email address or by any other means that allows to receive the content of the buyer's message. If the buyer fails to provide this authorization in the required manner within 7 days or refuses to do so, the seller will not accept the buyer's order. The seller will notify the buyer of the non-acceptance of the order.
VI. Delivery time
For the goods that are in stock, the seller will process the order received by 2 p.m., i.e. he will send the goods to the buyer via the agreed shipping service (see Article III, letter c). Otherwise, the seller will ensure that the order is processed on the next business day.
If the ordered goods are not currently in stock, the seller will notify the buyer of this fact and deliver the goods immediately after receiving them. If it is not possible to send the ordered goods within 10 working days of receiving the order, the seller will immediately notify the buyer of this fact and at the same time inform him of another preliminary delivery date or offer him a different product, comparable to the one originally ordered. At the same time, he will ask the buyer for his consent to the proposed procedure. If the buyer does not notify the seller within 5 days that he agrees with the alternative solution or rejects it, the buyer's order and the purchase contract between the participants is cancelled.
VII. Warranty, rights arising from defective performance
If the buyer collects the goods in person, the moment of handover (delivery) occurs when the buyer or another person acting on behalf of the buyer takes possession of the goods in person, otherwise the provisions of Section 2091, paragraph 1 of the Civil Code apply to the handover of the goods.
If the buyer discovers any difference between what is in the tax document and the goods actually received (for example, in type or quantity) or if he does not receive a correctly filled tax document with the delivery, he is obliged to immediately, but no later than within 3 days, complain about the defects and shortcomings to the above-mentioned address of the establishment. If he does not do so, the seller may consider any later claims for defective performance as unjustified.
The seller provides a quality guarantee for the goods for the period of 12 months from the date of receipt of the goods by the buyer.
The warranty applies to manufacturing defects of the goods or other defects that were not caused by unprofessional or careless handling, use of the product contrary to its purpose or operating instructions, mechanical damage or wear, natural disasters, such as lightning strikes or other atmospheric discharges, overvoltage, fire or water, or the effects of other non-standard phenomena.
The warranty does not apply to defects caused by normal wear and tear and use, defects due to inappropriate selection of the type of goods, defects caused by incorrect use and handling, defects caused by incorrect installation of the product, defects caused by incorrect maintenance and storage, defects caused by failure to follow recommended procedures and defects caused by unprofessional intervention in the goods.
Immediately after delivery of the goods, the buyer is obliged to inspect them and, without undue delay, but no later than within 3 days, inform the seller of any detected defective performance. If a defect occurs during the warranty period, which is covered by the quality guarantee as stated above, the buyer is obliged to inform the seller immediately. If the right under the warranty or other defective performance has not been exercised in time, the seller will reject the claim.
The costs of delivering the goods for the purpose of claiming a defect shall be borne by the buyer. Once the claim has been settled, the seller will invite the buyer to collect the goods from his premises if they were personally handed over for the claim, or if the goods were received via a transport or postal service, he will send them back at their own expense.
In the event of an unjustified complaint, the seller is entitled to demand from the buyer compensation for the costs associated with handling the complaint and to issue an appropriate accounting document for this purpose, which the buyer undertakes to pay.
For a complaint to be accepted, the buyer is obliged to prove the rights under the purchase contract and to provide additional facts to the following extent:
a) describe the defect and its symptoms as concisely as possible; if the defect does not occur permanently, it is necessary to clearly state the conditions under which it occurs,
b) deliver the goods in the condition corresponding to the moment when the reason for the complaint arose to the above-mentioned address of the seller's premises.
c) prove the formation of a contract for the purchase of goods between the participants by providing an invoice or proof of delivery of the goods (or delivery note),
d) The claimed goods must be complete, i.e. including all cables, manuals, other possible accessories, etc.
The further procedure of the participants in the event of a complaint is governed by the relevant provisions of Sections 2099 to 2117 of the Civil Code.
VIII. Other arrangements
These terms and conditions apply to the extent and wording stated on the seller's website on the day the electronic order is sent, and are an integral part of the purchase contract.
All agreements between the seller and the buyer are governed by the laws of the Czech Republic. If the relationship established by the contract for the purchase of goods contains an international element, then the relationship between the seller and the buyer is governed by the laws of the Czech Republic.
In the event of disputes arising from the contract for the purchase of goods, the Czech courts shall have jurisdiction within the meaning of Section 89a of the Civil Procedure Code, and their local jurisdiction shall be as follows:
a) The Regional Court in Hradec Králové, where the regional court has jurisdiction over the matter
b) The District Court in Hradec Králové, where the district court has jurisdiction over the matter.
Sections 1799 and 1800 of the Civil Code shall not apply to a contract for the purchase of goods concluded in accordance with Article V (their application is excluded).
By sending the order, the buyer accepted these terms and conditions as part of the purchase contract concluded via the Internet between him and the business company Autolamp CZ s.r.o., ID: 25941470, with its registered office at Kratonohy 91, Kratonohy, ZIP code 50324, as the seller.
